FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Whats the usual practice for booking your services?
Once we receive your request for a quote we aim to get to you within 5 working days to asses the area you require cleaning. Once all info I received we aim to have a written quote to you via post within 3 days, where we will include a booking form which states the work and the cost, once signed and return we can confirm your cleaning date/Time it’s that simple.
Do you price on the area only?
No, when pricing we consider all aspects of the job. The area size, condition, and location is a factor with travel time as well as other jobs booked in. That means due to our busy schedule your job could potentially to be tied in with another, making you a further saving.
Do you just use a pressure washer?
No, we certainly don’t, many companies out there buy a pressure washer and a brush and off they go, but here at DrivezRuz we strive for customer satisfaction so that’s why we use chemical treatment^ on 99% of our jobs, we have state of the art rotary cleaners ensuring less mess and less labour time, whilst achieving 5* service every time.
^Chemical only used accordingly to surfaces that benefit from treatment/chemicals. Customers can choose not to have chemical treatment. The treatment is always stated in quotes and we ask you bare this in mind when comparing our quotes to another, ensuring like for like quote comparison.
How do I pay?
Online payment is available, but cash, BACs or cheque are available, so if you aren’t a computer person don’t worry.
I have received other quotes and I’m unsure who to use. Why should I choose DrivezRuz?
We can’t comment on other quotes but we can assure you DrivezRuz tick many boxes in terms of convenience, state of the art equipment, we already have a reputation across Teesside & North Yorkshire with BinzRuz Ltd too. We don’t expect to be the cheapest quote you get, nor are BinzRuz Ltd the cheapest wheelie bin cleaning company. With all the above plus uniformed staff, liability insurance worth over £5,000,000 and our professional knowledge and approach we tie these factors into our quote. So to answer your question we feel choosing DrivezRuz gives you peace of mind and value for money.
I’m unsure what to ask for when requesting a quote, can you help?
Of course, that’s why we are here. Get in touch and we will visit your address/workplace. Simply let us know what you’d like cleaning and we will make notes and advise you the best we can. Even if it’s a wall here, a small patio there, we can help you, when you meet our team you will feel at ease.